More than 7 400 streetlight-related requests attended to in October

24 November 2025

Between 26 September and 25 October, City Energy teams attended to 7 423 streetlight-related requests. The total electricity-related service requests resolved over this period was 23 483.

‘As Cape Town prepares for the peak summer and holiday season, our teams remain dedicated to fixing streetlight requests as fast as possible, continuing our drive for safer and brighter communities. This is evident in the data for October, where City Energy teams attended to 7 423 streetlight-related requests. The total electricity-related service requests resolved over this period was 23 483.

‘Our Energy Safety Team and City Law Enforcement continue to be visible in all theft, vandalism and illegal connection hotspot areas – these criminal acts are leading causes of outages and service requests. Over the period in review, Area East which includes the Helderberg, Oostenberg, Bloemhof and Parow supply areas had by far the most incidents of theft, vandalism and illegal connections. We ask members of the public to continue to report any suspicious behaviour to us so that we can Protect Your Power together,' said the City’s Mayoral Committee Member for Energy, Alderman Xanthea Limberg.

Requests attended to per metro area - theft and vandalism - remains the biggest driver of streetlight, and power outages:  

*Note: the data looks at all streetlight-related service requests closed over a particular two-week period. Data is dynamic and new requests are constantly added to the already logged requests, as well as historic service requests. The data looks only at streetlight-related requests and does not include other energy service requests attended to over the period in review.

Let’s ACT: Protect Your Power against theft, illegal connections and vandalism

• Report suspicious behaviour to the City’s Public Emergency Communication Centre: 021 480 7700
• Report illegal scrap yards to the ‘Copperheads’: 0800 222 771 (toll free, 24/7, anonymous tip-offs)
  

SAPS remains the lead authority in crime prevention.

Report to the City

Streetlight and electricity faults:

• Call Centre: 0860 103 089
• SMS: 31220
• WhatsApp: 060 018 1505

Published by:
City of Cape Town, Media Office